Trade Minister Gita Wirjawan |
Trade Minister Gita Wirjawan said Indonesia has been flooded with cheap products easily, but it is not healthy so that the government would conduct surveillance products for consumer protection in the future.
"In an age of uncertainty, Indonesia flooded many cheap products easily, but it is not filling and does not guarantee their health.'s What to watch out for and made the protection of consumers," said Gita in his office, Jakarta, Wednesday (01/16/2013).
According to the Gita, it had found 3,000 products that are not healthy last year. This product has an element of preservatives, such as formaldehyde and pesticides material, so that it will harm consumers when eating them. To handle this, it inaugurated the system of oversight of consumer protection (Siswas-PK) as well as consumer protection information services.
Both programs are the instruments developed DG SPK to improve public service to the community, especially the final consumer. "Such a system would be a means of consumer access to channel their opinions and grievances against the goods or services that are not in accordance with the promised business operators," he added.
For the last five years, the Ministry of Commerce has received number of complaints about consumer protection, in particular products that are not healthy. The details are 1255 cases by the Consumer Dispute Settlement Body (BPSK), 2922 cases by the Consumer Protection Agency Governmental Organizations (LPKSM), and 551 cases by the Directorate of Consumer Empowerment Ministry of Commerce.
"We're going to educate the public, which will start from eight campuses in Indonesia, which will disseminate information consumer protection," he added.
The campus is Universitas Islam Indonesia, Universitas Indonesia, Tarumanegara University, Bogor Agricultural University, Catholic University of Parahyangan, Universitas Diponegoro, Padjadjaran University, and the University of Hasanuddin.
In college, will be available multimedia page consumer information contains consumer protection information, a list of products that must SNI, mandatory labels in Indonesia must include manual and warranty card in the Indonesian language, as well as tips and messages how to be smart consumers and can also be accessed online service for this complaint.
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